Knowledge Assistant
Ask your company anything and get the answer from your own documents and records, with the source shown.
- Policies, contracts, manuals and reports searchable in plain language
- Live answers from your business system, not only documents
- Access rules respected, so people only see what they may
- Runs in the cloud or on a private server on your premises
Organisations where knowledge sits in folders, inboxes and a few people’s heads.
- Policies, contracts, manuals and reports searchable in plain language
- Live answers from your business system, not only documents
- Access rules respected, so people only see what they may
- Runs in the cloud or on a private server on your premises
- Limits, approvals and a full record of every action
Four steps to switch it on.
How we deliver- 1Pick the work
We find the repetitive tasks that cost the most hours and choose the first one.
- 2Set the limits
What the agent may do alone, what needs approval and who it hands over to.
- 3Run beside your team
The agent works in shadow first, and its results are checked against staff.
- 4Switch on and measure
It goes live with a dashboard of work done, exceptions and hours saved.
Every agent tested, watched and improved, and your people trained to work with them.
One agent that serves your customers on the phone, WhatsApp and web chat, in English and Kiswahili.
Agents that run back-office work inside ERPNext, on documents and in the portals your team logs into.


