Privacy Policy
Protecting your data with transparency and care.
Data Collection
At Azzir, we collect only the minimal data necessary to provide, maintain, and secure your ERPNext environment. This may include technical information such as system logs, performance analytics, and configuration settings used to monitor uptime and diagnose issues.
We do not collect or access your business data — including financial records, HR files, inventory details, or customer information — unless you have explicitly granted written or system-level permission for support or troubleshooting purposes. All operational data stored in your ERP system remains your exclusive property and under your full control.
Our collection practices exclude unnecessary or sensitive personal information and are strictly limited to what is required for optimal system functionality and client support.
Data Usage
The data we collect is used solely to deliver and enhance the performance, reliability, and security of your ERP system. This includes optimizing workflows, ensuring consistent system uptime, identifying performance issues, and providing technical support when requested.
We never sell, rent, or use your data for marketing or advertising purposes. Any processing of data is strictly aligned with service delivery and continuous improvement of your ERP experience.
Data Sharing
Your data is never shared with third parties for marketing, analytics, or unrelated purposes. We only work with verified service providers who assist us with essential infrastructure tasks such as secure cloud hosting, payment processing, and system maintenance.
All partners operate under strict confidentiality and data protection agreements, ensuring they access only what is necessary to perform their specific duties. No employee, contractor, or partner can access your ERP environment or its contents without your explicit consent.
Data Security
We take data protection with the highest level of seriousness. Azzir employs enterprise-grade encryption (in transit and at rest), secure servers, multi-layer firewalls, and continuous security monitoring to safeguard your information.
All customer databases are protected by role-based access controls, multi-factor authentication, and regular third-party security audits. We proactively detect and neutralize unauthorized access attempts through intrusion detection systems and vulnerability testing.
Additionally, no member of our team can view, modify, or export client data without prior authorization and clear purpose, ensuring complete data confidentiality at all times.
User Rights
You retain full ownership and control over all your data. You may request to access, update, correct, or permanently delete your account information at any time. These requests can be managed directly within your ERP account or by contacting our support team.
We are committed to processing all data-related requests promptly, transparently, and in compliance with applicable privacy regulations, including GDPR and local data protection laws.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or enhancements to our services. Whenever updates occur, we will notify users through in-app alerts, email communications, or website announcements.
We encourage all clients to review this policy regularly to remain informed about how Azzir safeguards and upholds the privacy of your organization’s data.
